Packaging/Shipping/Returns
SHIPPING
UK Vinyl Shipping is £5. That's it, a fiver, no matter how many records you buy!
We have no interest in making money from shipping, but it is not free to offer the level of service we do. So, for your 5 smackaroonies you get...
- Your order shipped using a fully tracked service
- Your order packed in high quality, sturdy, recyclable or recycled packaging
- The chance to fill your parcel with records/CDs/cassettes and other musical wonders all for the same flat rate shipping price
- Your order shipped and processed on the same day if purchased before 3pm (usually).
If you need your records double quick, you can upgrade to Express Royal Mail 24 Tracked for just £7.
PACKAGING
Here at Dig In, we aim to be completely recyclable when it comes to our packaging. We are proud to parcel up all your items in eco-friendly packaging that is fully recyclable or biodegradable. We have worked hard to find a range that will not only keep your precious purchases safe, but that is a little less harmful to the environment as well!
PRE-ORDERS
All pre-orders are generally shipped out the week of release, but release dates can move, and this is unfortunately out of our control.
If you purchase multiple pre-order items in one order, but only pay for one shipment, your order will be dispatched when the last pre-order item is available to ship.
RETURNS
Hopefully you’ll never have to, however, if you feel as though you would like to return an item, we are always happy to help and will aim to sort out any problems you may have with an order as quickly as we can.